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Privacy Policy

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Home/Privacy Policy

Privacy Policy

Home/Privacy Policy

Privacy Policy

Xi'an Topology Electric Technology Co., Ltd. (hereinafter referred to as "Topology", "us", and "our") fully understands the importance of privacy to you and will respect your privacy. Please read and understand this Privacy Policy (hereinafter referred to as "this Policy") before submitting personal data to Topology. This policy applies to website, products, and services of Topology that display or link to this privacy policy.

This policy explains how Topology processes your personal data, but it may not cover all scenarios of data processing. The specific data regarding the collection of products or services may be published in supplementary policies or in notifications provided during data collection by Topology.

Our purpose in formulating this policy is to help you understand the following:
1. How Topology collects and uses your personal data
2. How Topology uses cookies and similar technologies
3. How Topology discloses your personal data
4. How Topology protects your personal data
5. How to update this policy


1. How Topology collects and uses your personal data

Personal data refers to information that can determine personal identity when it is used alone or in combination with other information. This type of data will be directly submitted to us by you when you use our website, products or services, and interact with us, for example, when you create a Topology account or contact us for support; or we can obtain it by documenting how you interact with our website, products or services through technologies like cookies. We also collect the information you provide us and the content of the messages you send us, such as the query information you enter or the questions or information you provide to obtain customer services support. You may need to provide your personal data when using Topology products or services. In some cases, you may choose not to provide Topology with personal data, but if you choose not to provide it, Topology may not be able to provide you with relevant products or services, nor respond or solve the problems you encounter.

We may use your personal data for the following purposes:
(1) Create an account.
(2) Fulfill your services request; provide the information you request at your request (such as marketing materials or white papers for products or services); provide technical support.
(3) Conduct internal audits, data analysis, and research to improve our products and services.
(4) Analyze business operational efficiency and measure market share.
(5) Troubleshoot the error if you choose to send us error details.
(6) Synchronize, share, and store the data you upload or download, as well as the data required to perform the upload or download.
(7) Protect our products, services, and customers or users, and implement and improve our plans for loss prevention and fraud prevention.
(8) Comply with and enforce applicable legal requirements, relevant industry standards, or our policies.

Topology may collect and use non- identifying data. Non- identifying data refers to data that cannot be used to determine an individual's identity. For example, Topology may collect statistical data that are summarized like website visits. The purpose of collecting the data by Topology is to understand how users use the website, products, and services, so that Topology can improve the services and meet customer needs. Topology may collect, use, process, transfer, or disclose non- identifying data for other purposes at its discretion. We will do our best to isolate your personal and non- identifying data and use them separately. If personal data is mixed with non- identifying data, it will still be processed as personal data.

Topology processes your personal data in line with applicable legal requirements on appropriate legal basis, including:

· Processing your personal data when responding to your services request;

· Processing your personal data based on your consent;

· We will process your personal data based on our or third-party legitimate interests when contacting you, conducting marketing or market research, improving our products and services, executing and improving our plans for loss prevention and fraud prevention. These legitimate interests include enabling us to more effectively manage and operate our business and provide our products and services; protecting our business, systems, products, services, and customers; internal management in line with internal policies and processes; other legitimate interests described in this policy;

· We may process your personal data based on compliance and enforcement of legal obligations.


2. How Topology uses cookies

We sometimes store small data files called cookies on computers or mobile devices to ensure the normal operation of the website. A cookie is a plain text file stored on a computer or mobile device by a network server with the content to be retrieved or read by the server that creates it. Each cookie is unique to your web browser or mobile application. Cookies typically contain identifiers, site names, numbers and characters. With the help of cookies, websites can store data such as user preferences or items in shopping baskets.

The purpose of enabling cookies by Topology is the same as that of most websites or internet services providers, which is to improve the user experience. With the help of cookies, the website can remember single visit (using session cookies) or multiple visits (using permanent cookies) from the user. With the help of cookies, the website can save settings such as language, font size, and other browsing preferences for computers or mobile devices. It means that users do not need to re-configure their preferences for the visit. A website will treat users as new visitors every time they open a webpage if it does not use cookies. For example, the website will not recognize you and log you out again if you log in to a website and go to another webpage. Topology will not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer as most web browsers have a feature to block cookies. But you will need to personally change user settings every time you visit our website if you do this.

You agree to use cookies as described above by using our website.


3. How Topology discloses your personal data

Topology may disclose your personal data to relevant law enforcement agencies or other government agencies under applicable legal requirements or in response to legal proceedings. Your personal data may also be disclosed to the counterparty in some jurisdictions if Topology involves restructuring, merger, bankruptcy, and liquidation litigation. Topology will also disclose your data in situations where there is a reasonable need, such as for the purpose of executing the contract and the cases when, in our opinion, it is necessary and appropriate to disclose it in order to prevent physical or property damage or investigate possible or actual illegal behavior.


4. How Topology protects and retains your personal data

Topology attaches the importance to security of personal data. We adopt appropriate physical, management, and technical safeguards to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss, such as, we will use protection mechanisms to prevent data from being maliciously attacked; we will deploy the access control mechanism to ensure that only authorized personnel can access personal data. We will do our best to protect your personal data, but please note that no security measures can be flawless.


5. How to update this policy

Topology reserves the right to update or modify this policy from time to time. If our privacy policy changes, we will publish the latest version of privacy policy here. If we make significant changes to our privacy policy, we may send you change notifications through different channels, such as posting notifications on our website.

Latest update date: July 2021


029-88625357 sales@topologyco.com

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